How do regulators involve consumers in their regulatory decisions?

The UK Regulators Network has published a report on how regulators involve consumers in their regulatory decisions, hear their views and take their interests into account.ESAN’s recent conference and report  on  How can the consumer voice be better heard in the regulation of essential services? smaller UKRN-highres-logo is given an an example.  The guide includes a visual overview of the processes, broken down by key questions, with examples across different sectors.